End-to-End Compliance

Description

The provision of professional services to design, implement, and optimise the solution, including comprehensive project management, user experience design, business process re-engineering, and change

Project goals

BCNSW is taking a phased approach to consolidating case management functions onto SalesforcePublic Sector Solutions across several compliance functions and decommissioning downstreamsystems and reducing manual processes.

Scope

Please refer to attachments

Related files

• No files attached

Additional details/instructions

Pre-tender briefing details:

• The briefing will be held at the following time and place: Thursday 12 March 2026 via online TEAMS meeting.
• The briefing is NOT mandatory

Requirements

Opportunity requirements

1.

E2E Compliance Statement of Requirements

BCNSW is taking a phased approach to consolidating case management functions onto SalesforcePublic Sector Solutions across several compliance functions and decommissioning downstreamsystems and reducing manual processes.

This will be carried out in two phases:

• Phase 1: CAS Replacement. Some manual processes and systems will remain to ensure thedecommissioning of CAS can proceed with no impact on business as usual.

• Phase 2: End to End Compliance Transformation to move manual processes online andconsolidate several other downstream systems.

Response type

Free text

Response templates

• Attachment 5 - SME and Local Participation Plan.docx (74 KB)

• Part B_Request for Tender_Returnable Schedules.docx (121 KB)

• Attachment 3 - Response Schedule.xlsx (90 KB)

• Attachment 4 - Pricing Schedule.xlsx (50 KB)

Related documents

• Part A_Request for Tender_Conditions.pdf (813 KB)

• Attachment 2 - Use Case Description.pdf (342 KB)

• Attachment 1 E2E Compliance Statement of Requirements.pdf (3538 KB)

Evaluation

Terms and conditions