Revenue NSW – Information Broker Services

Description

Revenue NSW seeks to implement a secure online platform that enables nominated staff to access verified company and land data to support compliance activities and investigations.

Project goals

Revenue NSW is responsible for the fair administration of state taxation and revenue on behalf of the people of New South Wales. Our core functions include collecting taxes and duties, managing fines, administering grants and subsidies, and recovering debt to ensure equitable outcomes for the community. These activities are essential to supporting government priorities and delivering services that benefit the people of NSW.

To maintain integrity and effectiveness in these functions, Revenue NSW requires timely, accurate, and verified information to support compliance activities, operational investigations, and informed decision-making. Access to reliable data is critical for detecting non-compliance, assessing risk, and ensuring fair and consistent outcomes.

Revenue NSW aims to implement a secure, browser-based online platform that enables authorised staff to access verified company and land information. The platform must:

• Support structured searches and reporting from trusted data sources.
• Provide role-based access controls and authentication aligned with NSW Government security standards.
• Include administrative functionality for managing user permissions and full audit logging of user activity.
• Be scalable to accommodate future growth and evolving business needs.

Scope

Refer to:

• Part B Request for Tender Returnable Schedules
  • Part/Section 6 - Statement of Requirements

Related files

• Part A_Request for Tender_Conditions (RNSW4935) V1.pdf (451 KB)

• Pricing-Template (RNSW4935) V0.xlsx (49 KB)

• Part B_Request for Tender_Returnable Schedules (RNSW 4935) V1.docx (157 KB)

Additional details/instructions

13/01/2026 - Part B_Request for Tender_Returnable Schedules (RNSW 4935) amended from V0 to V1.

Requirements

Opportunity requirements

1.

Mandatory Criteria

Please insert your responses directly into the Part B document under the relevan schedules.

• Overall ability to satisfy business requirements as described in the Statement of Requirements
• Compliance with Accessibility Standard AS EN 301 54
• Compliance with the applicable NSW procurement policies.
• Compliance with applicable legislation and standards.
• Robust security architecture and privacy controls, including encryption, access management, and compliance with NSW Cyber Security Policy and Privacy legislation.
• Comply with Privacy Laws and not use the data for any other purpose other than specified in the contract.
• Financial viability and stability to meet business requirements.
• Adherence to NSW Government policy requirements for data sovereignty.
• Ability to achieve data, security and privacy protection
• Compliance with NSW Government ICT Services Scheme (SCM0020) category M05 requirements.
• Completed modern slavery schedule

Response type

File upload (Multiple)

Response templates

• Part B_Request for Tender_Returnable Schedules (RNSW 4935) V0.docx (161 KB)

Related documents

• Pricing-Template (RNSW4935) V0.xlsx (49 KB)

2.

General Criteria

Please insert your responses directly into the Part B document under the relevant schedules.

Capability to meet functional and technical requirements:

Ability to meet the functional and non-functional requirements

set out in the Statement of Requirements, including holding ASIC Information Broker approval, NSW Land Registry Services (NSW LRS) authorisation, realtime/near real-time processing, and overall alignment with NSW Government security and compliance standards.

1. Proposed licensing model flexibility:

Flexibility, scalability, and adaptability of the proposed licensing model over the contract term, including the ability to meet variable demands relating to fluctuating transaction volumes (i.e. peak taxing periods), ability to incorporate additional data sources if and when the need arises, and an ability to provide technology upgrades if called upon (i.e. API connectivity or automated search activity based on large scale entities of interest).

2. Implementation and transition approach:

Quality and achievability of the proposed implementation and transition plan, including onboarding, configuration, testing,handover, and measures to minimise disruption to existingoperations. It is highly desirable to have a test/development environment to support ongoing training requirements without accessing real time information.

3. Support and service delivery model:

Proposed maintenance and support arrangements for thesolution, including responsiveness, SLAs, escalationprotocols, and long-term service sustainability.

4. Experience, innovation, compliance with Conditions of Contract:

Proven track record in delivering similar services withingovernment or large enterprise environments, withrelevant references.

• Innovative approaches that enhance usability, provides value for money, performance, scalability, or future adaptability.
• Requested departures (if any) to the Conditions of contract and the impact of those departures on the delivery of the Project.

Response type

File upload (Multiple)

Evaluation

Terms and conditions