Buy NSWRequest for proposal (RFP)

Sydney Metro Cyber Infrastructure and Services Support (“CISS”) RFP

WS5173297314Sydney MetroInformation and technology
Closes in
26 days
21 January 2026 at 04:00 am

Tender Overview

Description Request for Proposal (RFP) for Sydney Metro (SM) Cyber Infrastructure and Services Support (CISS). Project goals The Cyber Security Operations Centre (CSOC) is a function of the Sydney Metro CyberSecurity Team, to provide cyber threat monitoring, visibility, intelligence, and no...

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Description

Description

Request for Proposal (RFP) for Sydney Metro (SM) Cyber Infrastructure and Services Support (CISS).

Project goals

The Cyber Security Operations Centre (CSOC) is a function of the Sydney Metro CyberSecurity Team, to provide cyber threat monitoring, visibility, intelligence, and notification to Metro Trains Sydney (MTS). The CSOC monitors critical asset via security logs from the operation rail lines through CSOC’s Security Information and Event Monitoring tool – Splunk.

This RFP relates to the procurement for a total contract term of 6 years (i.e. 2 year initial term + 2 x 2-year extension options) to provide infrastructure monitoring, administration (including via on-site activities) and escalation services for the SMCSOC. The successful organisation will have demonstrated experience as a managed service provider, including proactive business optimisation engagement. The key requirements are to support the 4 x key elements under Cyber Security Operations Centre Part 2 - Infrastructure:

a) Platform

b) Server Operating Systems (OS)

c) Splunk

d) Delinea Secret Server.

Scope

In order to gain access to the RFP sourcing event in ARIBA, Tenderers are required to register their interest by sending an email: TSS.Bidder@transport.nsw.gov.au and include the following:

  1. RFI No and Title: Sydney Metro Cyber Infrastructure and Services Support (“CISS”)RFP
  2. RFI ID: WS5173297314
  3. Organisation Name,
  4. ACN/ABN,
  5. Contact Name,
  6. Organisation/contact postal address,
  7. Contact email address (preferably an email address with the contact person's name),
  8. Contact phone number.

To gain access to the sourcing event documents in ARIBA over the internet once access is provided, please ensure that you are using PC with a web browser:

  • Google Chrome 54+ (64–bit)
  • Microsoft Internet Explorer 7-11(32-bit)
  • Mozilla Firefox 24 or 27(ESR)
  • Safari 9+ (64-bit)
  • Microsoft Edge (32-bit)

Related files

  • No files attached

Additional details/instructions

Please note that this RFP sourcing event will be managed using TfNSW ARIBA.

Requirements

Opportunity requirements

1.

Conditions for Participation / Mandatory Requirements

The following are the Conditions for Participation / Mandatory Requirements:

  1. ICTA Framework: The contract will be under the NSW Government ICT Purchasing Framework. Proponents will be required to agree to a contract governed by this framework;
  2. SCM0020: Pre-qualified or willing to be pre-qualified on the NSW Government ICT Services Scheme (SCM0020) with Advanced registration in the following category prior to contract award:
    - J01 Server installation, configuration and maintenance, including delivery "as a service"; and
  3. Proponent must be able to attend on-site should they be successfully awarded this contract.

Response type

Checkbox (Agree)

Evaluation

Terms and conditions

Documents (1)

buy NSW Tenders Terms and Conditions (210 KB).pdf

PDF210.1 KB

Download

Key Information

Contact

Organization
Sydney Metro
View on Buy NSW

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